Reach the right Sely team.

Account and product support

Email account@sely.co with your account email, the affected Sely link or QR code, and a clear description of the issue. Never send your password or payment-card details.

Billing

For subscriptions, duplicate charges or cancellations, email account@sely.co with the billing email and transaction reference. Do not send full card or bank details.

Security and abuse

Use the Security page for responsible disclosure. Use Report Abuse for phishing, malware, spam, harassment, copyright or illegal-content reports so the case enters the owner review queue.

Business and partnerships

For partnerships, media and enterprise enquiries, email account@sely.co with “Business enquiry” in the subject line.

What to include in your message

• Your Sely account email, if the issue is account-specific
• The complete Sely link, QR route, Page URL or workspace involved
• What you expected to happen and what actually happened
• Browser, device and approximate time when the issue occurred
• A screenshot or non-sensitive error message when it helps reproduce the problem

Protect your information

Sely support does not need your password, one-time password, recovery code or full payment-card details. Remove unrelated personal information from screenshots before sending them.

For suspected vulnerabilities use responsible disclosure. For harmful or deceptive links use Report Abuse rather than ordinary product support.